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Customer care / Terms

Terms & conditions.

These terms apply when you access www.myrung.co.uk or purchase RUNG products.

1. Introduction

Welcome to www.myrung.co.uk. By accessing or using our website, you agree to comply with these terms and conditions.

2. Definitions

  • User means any individual or entity accessing the site.
  • Products means goods available to purchase on the website.
  • Services means services offered through the website, if any.

3. User responsibilities

Users must register with accurate and complete information and maintain the confidentiality of their account and password.

4. Product information

We strive to keep product descriptions, pricing and availability accurate, but we do not guarantee that all information will always be free from errors.

5. Ordering process

Users place orders by selecting products and completing checkout. An order confirmation will be sent by email from no-reply@myrung.co.uk after successful completion.

6. Pricing and payment

Prices are listed in GBP and include applicable taxes. Major debit and credit cards are accepted and transactions are processed securely.

7. Delivery and shipping

We aim to deliver products within two to three weeks, in line with the delivery description shown at checkout, but times may vary. Users are responsible for providing accurate shipping information.

8. Returns and refunds

Eligible products may be returned within 14 days when unused and in original packaging. Wedding garments, including Sherwani, Waistcoat, Prince Coat and bridal dresses, are not eligible for return. Refunds are processed in accordance with our Return Policy.

9. Intellectual property

All content, trademarks and intellectual property on the website are owned by Rung Ltd.

10. Limitation of liability

Rung Ltd is not liable for indirect, incidental or consequential damages arising from use of the website or products purchased.

11. Governing law

These terms are governed by the laws of the United Kingdom.

12. Amendments

We may modify these terms at any time. Changes will be posted on the website and continued use constitutes acceptance of the updated terms.

13. Contact information

For questions or concerns, email orders@myrung.co.uk.

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